Woodbine Racetrack

The Challenge

Before working with Mofsil, Willows Dining Room at the Woodbine Racetrack only had 23 reviews with an average rating of 2.5 stars.

The Solution

With the power of Mofsil, they were able to increase the amount of authentic reviews to over 100 in three weeks, boosting their average rating to 4.5 stars.

We know that these reviews are authentic because Mofsil tracks who and when a review request was sent. In the case of Willows dining room, each member of the wait staff had a designated account to track when they sent out a review request and monitor the incoming reviews.

The Outcome

Each patron could respond to the text message asking for a review and submitting one before they received their bill.

Most people forget to submit a review when they get home from an establishment. Mofsil is a streamlined review request process that can achieve instant results.

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